We establish or repair the path from domain records and identity controls through to mailboxes, groups, devices and day-to-day administration.
A documented Microsoft 365 or Google Workspace email environment with clear administration and safer user access.
Choose the closest situation. This changes the context carried into your brief.
The exact statement of work follows discovery; these are the normal components and outputs of this service.
SPF identifies approved senders, DKIM proves message integrity and DMARC tells receiving systems how to handle failures. Together they reduce spoofing risk and improve trust.
Ownership and authoritative DNS
Mail routing and service configuration
Authentication, privilege and recovery
Groups, sharing and lifecycle
User configuration and support
PlatformsMicrosoft 365 and Google Workspace. Legacy providers can be reviewed where remediation or migration is required.
AfterwardsMailbox administration, access changes and recurring reviews can sit within IT support or IT management.
Review domains, DNS, providers, identities and current problems.
Agree mailbox structure, roles, policies and ownership.
Implement records, mail flow, access and shared resources.
Test delivery, authentication, devices and administrative access.
Record the environment and recurring procedures.
Move into an agreed change and support route where needed.
The exact scope follows discovery. These are the questions that usually need an early answer.
The current situation, the outcome you need, the systems or evidence in scope, the decision owner and any deadline or assurance requirement.
Yes. We make responsibilities, access, handoffs and retained ownership explicit rather than assuming a replacement model.
We agree whether the result is handed to your team, supports a defined remediation project or moves into a separately scoped ongoing service.
Bring the current system, constraint or decision. The selected context will already be in the brief.
